Shipping policy

Shipping Policy

At Mispulse, we believe good things take time. Every order is handled with care to ensure your gear is ready for wherever the journey leads.

Order Processing

We aim to dispatch all orders within 1–3 business days unless otherwise stated on the product page.

From time to time, certain pieces may still be in production or have a different fulfillment timeline. In such cases, the estimated dispatch date will be clearly stated in the product description. By placing an order, you acknowledge and accept any product-specific shipping timelines provided.

Shipping Times

Once your order has been dispatched, delivery typically takes between 7–15 business days, depending on your location.

Please note that shipping times are estimates and may occasionally be affected by factors outside of our control, including customs processing, carrier delays, weather conditions, or periods of high demand.

As soon as your order is on its way, you'll receive tracking information so you can follow its journey.

Worldwide Shipping

We proudly ship worldwide. Shipping costs are calculated at checkout based on your destination and the products in your order.

Orders qualifying for promotional free shipping will be clearly indicated at checkout.

Customs and Import Duties

Depending on your country or region, import duties, taxes, or customs fees may apply. These charges are determined by your local customs authority and are the responsibility of the customer.

Mispulse is not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete before placing your order. We cannot guarantee changes once an order has been processed.

Mispulse is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or if you believe your package has been lost in transit, please contact us at support@mispulse.com. Include your order number and any relevant information, and we'll do our best to help resolve the issue as quickly as possible.

Questions

If you have any questions regarding shipping or your order, feel free to contact us at support@mispulse.com. We're always happy to help.